We take your calls.
We answer inbound calls, sell by phone and support your customers.
- Launch from 5 days
- In-house operators
- Pay per minute or per result
- Up to 24/7
How it works
Your customer calls
The call lands on the CallPro line.
A CallPro operator answers
An in-house operator who knows your product and workflow.
The call follows a script
We write the script for your product and the goal of the call.
The contact goes into your CRM
Name, phone, request and call outcome.
The call is logged in the report
Time, duration, operator and outcome.
The lead reaches your sales team
Your manager gets the lead with the call outcome.
That is how every call runs
We launch a line like this from 5 days.
Our clients
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How we launch a line
Brief
We go through the product, frequent customer questions and the goal of the call.
- Result
- Workflow and report format
Scripts and training
We write a script for your product and train the operators on your workflow.
- Result
- A script and trained operators
Telephony and CRM
We connect the telephony and set up contact logging in your CRM.
- Result
- A working line
Running the line
We send call reports and refine the script based on the outcomes.
- Result
- Reports from the first call
From you we need a point person for the brief and access to your CRM. Scripts, operator training and telephony are on us.
Team and floor
- Active operators
- 120+
- Active partners
- 8+
- Projects launched
- 16+
- Team experience
- Over a year
Services
Outsourced Call Centre
Our operators take inbound requests, run outbound sales and support your customers.
About the serviceInbound line
Call reception, routing and first-line support.
Outbound calls
Cold sales, database calls and client reactivation.
Request handling
Requests from the website, messengers and email.
Other services
- Website & Platform DevelopmentWe build turnkey websites and web platforms, from the brief to launch.
- 1C Implementation & SupportWe configure 1C for your business processes, migrate data and maintain the system after go-live.
- Lead GenerationWe build the list, find qualified leads and hand them to your sales team.
- Business AnalyticsWe bring data from your CRM, 1C and telephony into regular sales and call reports.
- Process AutomationWe connect your services to each other and turn repetitive manual operations into automated ones.
- Technical SupportWe take on first and second line user support for your products and systems.
Two pricing models
Per minute
Pay for talk minutes.
- Inbound line
- 1st and 2nd line support
- Requests from the website and messengers
Per result
Pay for a lead, a meeting or a request.
- Cold calls
- Lead qualification
- Meeting scheduling
We quote the exact price after the brief, once we know the call volume and line hours.
Get a priceFrequently asked questions
- Who will talk to my customers?
- CallPro’s in-house operators. Before launch they study your product and workflow.
- What hours does the line work?
- On your schedule and in your customers’ time zone, from business hours to 24/7.
- Can you work in our CRM?
- Yes. We log contacts and call outcomes in your CRM.
Let's discuss your project.
Tell us what calls you need, how many a month and at what hours.
Or reach us directly